Experience

• Lecturer, Health Policy and Management

  Yale School of Public Health | August 2011 - Current

  Teaching financial management, health economics, strategic problem solving, and quality improvement in Yale's certificate and master’s-level programs

• Senior Technical Officer, Global Health Leadership Institute

  Yale University | September 2013 - Current

  Providing technical leadership for the design, implementation, and evaluation of GHLI's leadership development and research programs around the world. Selected activities include improving US hospital performance through team-based leadership development programs, evaluating Coca-Cola's Last Mile Partnership (a supply chain improvement efforts across Africa a focus on hospital quality improvement), promoting improved hospital quality in Ethiopia, and teaching strategic management for executives from across Ministries of Health and the UK's National Health Service.

• Director, Global Health Leadership Institute

  Yale Univeristy | December 2009 - September 2013

  Responsible for the development and strategic management of the Institute’s in-country education, research, and applied quality improvement programs, including developing relationships with key partners, overseeing the proposal and contracting processes, managing program finances and other resources, meeting program reporting requirements, and managing program staff related to projects in Ethiopia, Egypt, Rwanda, South Africa, Tanzania, the US and the UK

• Administrative Fellow

  Johns Hopkins Health System | July 2007 - April 2009

  Completed a two-year post-graduate fellowship training course in health systems management. Rotations included Pediatrics, Radiology, Finance, Ambulatory Operations, Community Hospital Operations, Marketing and Communications, Human Resources, Emergency Nursing, Perioperative Services, Patient Safety and Medical Affairs, Information Technology, and General Services. Accomplishments include: • Lead an 18 person interdisciplinary team to reduce median door-to-balloon time for STEMI patients from 157 minutes to 71 minutes, in accordance with national guidelines. Represented the Johns Hopkins Hospital on the Maryland STEMI Systems Advisory Committee. • Served as Surgical Implant Manager, coordinating a staff of 6 implant specialists and managing a $3.1M inventory, decreasing inventory of expired products by $500,000 and implementing consignment agreements for many implants • Coordinated trainings in patient safety and quality improvement for executive teams from the UK Primary Care Trust System, with a focus on reduction in hospital acquired infection • Collaborated with the 3 largest health systems in Maryland, state agencies, and private foundations to develop a business plan and growth strategy for the creation of a regional health information system for the exchange of clinical information.

• Project Manager, Liberia Health Management Delivery Program

  Yale University School of Medicine | January 2007 - July 2007

  Developed and coordinated the Liberia Health Management Delivery Program, a partnership between the Clinton Foundation, the Ministry of Health and Social Welfare, and Yale University. Activities included initial in-country situational assessment, program design and identification of local partners, fellowship recruitment and placement, training curriculum development and the facilitation of a course in health systems management, training over 70 leaders of County Health Teams from around Liberia.

• Consultant, Resource Development and External Relations

  Family Health International | June 2006 - January 2007

  • Conducted a situational assessment and developed a strategic plan to strengthen and better leverage private sector partnerships for global health programming, and developing a tracking system to quantify, monitor and expand the impact of public-private partnerships. • Identified firm-wide opportunities to improve market position. Key deliverables included the analysis of competitor-specific and industry-wide pricing models with a focus on indirect cost and cost-sharing strategies, and the development of a series of pricing strategies to diversify the client portfolio.

• Women's Basketball Coach

  Franklin & Marshall College | January 2004 - May 2005

• Education Volunteer - Malawi

  Peace Corps | October 2001 - December 2003

  • Program Coordinator, Peace Corps Summer School, Namitete, Malawi: Planned and implemented an annual two-week enrichment and leadership training program targeting highly motivated secondary school students from around the country; Directed a team of 30 Peace Corps Volunteers, 20 Malawian counterparts, 70 students; • Fund Administrator, Elfrida Kumwenda Girls Scholarship Fund: Organized national and international fundraising efforts and coordinated a mentoring program for scholarship recipients • Science Teacher and Community Educator, Phalula Community Day Secondary School: Taught secondary school math, biology, and life skills to 200 students

Education

• Johns Hopkins Bloomberg School of Public Health

  MPH | 2005 - 2006

• The Johns Hopkins University - Carey Business School

  MBA | 2005 - 2006

• Franklin & Marshall College

  BA | Biological Foundations of Behavior, Sociology | 1997 - 2001