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Terry Hansen

Idaho Falls, Idaho Area

Terry Hansen is a much sought after speaker, trainer, consultant and author on professional selling, marketing strategies, customer service excellence, and management effectiveness. Terry, and his team, work closely with CEOs, Presidents, Sales and Marketing Managers and Customer Service Supervisors to improve their teams performance. Companies typically hire Terry and his team to improve their: · Customer service · Client retention · Marketing strategy · Lead generation efforts · Sales closing ratios · ...

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On-demand, expert advice.

Areas of Expertise

  • Customer Service

    Many of my medical clients have shared with me that their number one biggest concern is creating a "WOW" experience for their customers. With so many different personality types and communication styles; often doctors, nurses and front desk staff struggle to work together as a unified team. This can have a negative impact on the customer. Call 844-205-5054 to learn more.

    • Marketing and Sales
    • Sales Strategy
    • Customer retention
    • customer service
    • Customer survey
    • Customer service process
  • Marketing and Reputation Management

    My medical clients will often see their business experience peaks and valleys when it comes to the number of patients/customer they see each day. These ups and downs can be normal, but if the ups are short and the downs are long, they can start running into problems. My clients hire me to help them generate more prospective customers and fix troubling online negative reviews. Call 844-205-5054.

    • Marketing and Sales
    • Online marketing
    • Digital marketing
    • marketing communications
    • brand
    • inbound marketing
    • content marketing
    • online marketing
    • advertising
  • Management

    My medical clients often find that working with their partners, office staff and employees is the hardest part of their practice. When something isn't working and you know it needs to change, helping motivate people to change their behaviors, attitudes, etc can be very difficult. Managing people, resources and processes and staying profitable can be a real challenge. Call 844-205-5054 for help

    • Business
    • Management
    • change management
    • practice management
    • Employee Wellness
    • Leadership Development

My Interests

Health Sectors
Digital Health, Healthcare Delivery


  • President

    Hansen Group Company, Inc | September 2007 - Current

    Hansen Group Company, Inc was started in 2007 by entrepreneur Terry Hansen. The Hansen Group is a corporate training and consulting firm that helps organizations overcome the barriers that hold back their marketing, customer service, sales and management efforts. Most feel like there is more they could be doing to grow their sales revenue, but are not sure what to do, or how to go about it. Terry Hansen, and his team, are experts when it comes to implementing strategies that help companies accomplish their management, sales, marketing and customer service goals. Creating the plan is the easy part. Implementing the plan and achieving the desired results is the hard part. But that is why clients hire Terry Hansen and his team. Terry has conducted over 500 lectures, trainings and speeches for business professionals around the country. He has consulted with start ups, non-profits and seasoned businesses in many industries on their marketing strategies for over a decade. To schedule a free 30 minute training for your team, contact us today: Toll Free: 844-205-5054 Website: Email: Mailing address: PO BOX 542, Ucon, ID 83454 Office: 223 West Center Street, Shelley, ID 83274

  • President / Founder

    SEM, Inc. | January 2003 - December 2006

    SEM was a marketing consulting firm that focused on helping retail businesses, located in the Denver area, improve their customer loyalty and sales revenue. The company was sold to a business partner prior to moving to Idaho.

  • Marketing Manager, Insurance & Annuities

    Stanford Group Company | June 2001 - January 2003

    Stanford Group Company is a full service brokerage firm with an international reach and a diverse set of offerings.

  • Account Executive

    Digital Printing Inc | June 2000 - May 2001

    DPI specializes in large format printing and graphic design for clients in the advertising industries.


  • Metropolitan State University of Denver

    BA | Entertainment Marketing | 2003 - 2005

  • Idaho State University

    AA | Business Administration | 1997 - 2000